Create your own letterbox gift

Frequently asked questions

Can I send this product directly to the recipient?

Yes, that is possible. You can enter a different delivery address during checkout so that we send your order directly to the recipient. An invoice or price information is never included with the package.

Can I add a personalized card?

Yes! During checkout, you can leave a personal message. We will handwrite it on a stylish card and add it to your order, making your gift extra personal.

Is this product gift-wrapped?

Individual products are carefully packed for shipment, but are not gift-wrapped by default. Do you want to turn it into a truly festive gift? Then add a gift box or create your own personalized gift box. We will then provide luxury gift packaging.

When will my order be shipped?

If you order on a working day before 4:00 PM, we will ship your order the same day. As soon as your package has been shipped, you will receive an email with a tracking code.

Can I choose a delivery day?

At this moment, it is not yet possible to select a specific delivery date during the ordering process. We depend on the carrier for the final delivery.

Would you like the gift to be delivered around a special date, such as a birthday or anniversary? Please mention this in the comments during checkout or contact us. If desired, we can add an 'Open on date' sticker to the gift and coordinate the shipping moment as closely as possible. Although we cannot guarantee the delivery date, we will do our utmost to ensure the gift arrives on time.

What are the shipping costs?

For mailbox packages, the shipping costs are €4.95. For gift boxes and larger packages, you pay €6.95. For orders of €60 or more, shipping within the Netherlands is free.

Can I return my order?

Of course. Not entirely satisfied after all? You can return your order within the applicable return period. Please check our returns page for all conditions.

Can I send multiple gifts to different addresses?

Yes, that is possible. You can specify one delivery address per order. Would you like to surprise multiple people at different addresses? If so, please place a separate order for each delivery address.

Is this a larger business order with multiple recipients? No problem. Please feel free to contact us, and we will ensure that all gifts are sent to the correct addresses.